Last updated: August 2026
Welcome to this website (the “Website”), operated by NTAG GENERAL TRADING L.L.C(the “Company”, “we”, “us” or “our”).
By accessing or using this Website, you agree to these Terms & Conditions. If you do not agree with these Terms, please discontinue use of the Website.
1. About the Website
The Website provides information about the Company’s activities and services, including commodity trading, international logistics, container transportation, bulk cargo transportation, port and freight coordination, cargo handling and related services.
The information presented on the Website is provided for general informational and business inquiry purposes only.
2. No Binding Offer
Nothing contained on this Website constitutes a binding commercial offer, quotation, contract, guarantee or commitment by the Company unless expressly confirmed in writing by an authorised representative of the Company.
Submitting a request through the Request a Quote form does not create a contractual relationship between the User and the Company.
Any commercial terms, including pricing, routes, delivery schedules, cargo volumes, transportation conditions, availability and payment terms, are subject to separate confirmation and agreement between the parties.
3. Logistics and Route Information
Information regarding transportation routes, shipping corridors, transit times, ports, carriers or other logistics solutions displayed on the Website is indicative only.
Actual routes, schedules, transit times and transportation conditions may vary depending on:
- carrier and vessel availability;
- port and terminal operations;
- cargo type and volume;
- weather conditions;
- customs and regulatory requirements;
- transshipment arrangements;
- sanctions and trade restrictions;
- force majeure events;
- other operational or commercial circumstances.
Final transportation conditions will be determined separately for each shipment or transaction.
4. Request a Quote
Users may submit commercial and logistics inquiries through the Website.
When submitting a request, Users may be asked to provide information including:
- full name;
- company name;
- email address;
- telephone number;
- cargo and logistics requirements;
- other information relevant to the requested service.
The User is responsible for ensuring that the information provided is accurate and up to date.
The Company reserves the right to request additional information before preparing a quotation or commercial proposal.
5. Intellectual Property
Unless otherwise stated, all content available on this Website, including but not limited to text, photographs, graphics, illustrations, logos, trademarks, design elements, videos, icons and Website layout, is owned by or licensed to the Company.
Website materials may not be copied, reproduced, modified, distributed, published or used for commercial purposes without prior written permission from the Company or the relevant rights holder.
6. Acceptable Use
Users must not:
- use the Website for unlawful or fraudulent purposes;
- interfere with or disrupt the operation or security of the Website;
- attempt to gain unauthorised access to the Website, its servers or systems;
- introduce malware, viruses or other harmful technologies;
- misuse Website forms or submit false, misleading or unlawful information;
- copy or commercially exploit Website content without permission.
7. Third-Party Websites and Services
The Website may contain links to third-party websites, communication platforms or services, including social media and messaging services.
The Company is not responsible for the availability, content, security, privacy practices or terms of third-party websites and services.
Access to third-party resources is at the User’s own discretion and subject to their respective terms and policies.
8. Disclaimer
The Company makes reasonable efforts to ensure that information published on the Website is accurate and current.
However, the Company does not guarantee that all Website information will always be complete, accurate, current or free from errors.
The Company may update, modify, suspend or remove Website content at any time without prior notice.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any direct or indirect loss arising solely from:
- use or inability to use the Website;
- reliance on general information published on the Website;
- temporary Website interruptions;
- errors or omissions in Website content;
- third-party websites or services linked from the Website;
- circumstances outside the Company’s reasonable control.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
10. Commercial Relationships
Any actual trading, transportation, freight forwarding, cargo handling, sourcing or other commercial services are governed by the relevant quotation, contract, purchase order, bill of lading, service agreement or other documentation agreed between the parties.
In the event of any conflict between these Terms and a separately executed commercial agreement, the terms of the relevant commercial agreement shall prevail with respect to that transaction.
11. Privacy
Personal information submitted through the Website is processed in accordance with our Privacy Policy.
By submitting information through the Website, Users acknowledge that they have read the Privacy Policy.
12. Changes to These Terms
The Company may amend these Terms & Conditions from time to time.
The latest version will be published on this page together with the date of the most recent update.
Continued use of the Website following publication of updated Terms constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and, where applicable, the laws and regulations of the Emirate of Dubai.
Any dispute arising in connection with the use of the Website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law or agreed between the parties.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
NTAG GENERAL TRADING L.L.C
Registered address: Damac Executive Heights, 1204, 12th floor, Dubai, United Arab Emirates
P.O. Box: 55349 - Dubai
Email: info@ntagtrading.ae
Telephone: +971 58 687 6858